Customer Service

If you have any questions of ArtSea, pls feel free to check below FAQ, or you can contact us via direct phone call,email or talk on line. Your comments and feedbacks make ArtSea better.

Q: What I shall do if I can't find the products as I looking for?

AS: You may leave a message on the webiste or send email,or give a direct call to us.

Q: How to do customized product?

AS:You may leave a message on the webiste or send email,or give a direct call to us. give your proposal idea or pictures to us.

Q: How to control quality?

AS: ArtSea have a strictly quality control system, including IQC,IPQC,FQC,OQC process.

Q:How about the payment?

AS: ArtSea accept T/T,L/C, currency:RMB,USD,EURO.

Q: Any certificate for ArtSea and related products?

AS:ArtSea have RoHS,UL,CE,ISO9001:2008,TUV,BV,SGS.

Q: How to ship out the products.

AS: We choose the best way to ship, by sea or by air, the sample will be ship out by air or express,DHL,Fedex ect.

Q: How about MOQ:

AS: The flexible MOQ with 10pcs will make more easier for your trial order.

Q:How about the delivery:

AS:2-3 weeks after confirm with PI and deposit payment.

Q: Why choose ArtSea?

AS: You may find the networking prodcts and communication products in ArtSea with good communication and fast delivery.

Q:How to visit our factory?

AS: You may fly to Shanghai, Hangzhou or Ningbo air port, we may pick you up from airport.

Q: How to get a sample from AS?

AS: pls send email to us freely if you are interested in any models to check the quality. If you only have rough idea and we may offer the professional suggestions to choose the right products.

Q; ArtSea is a trading company or manufacturer?

AS: ArtSea is a manufacturer, where located in Ningbo and Hangzhou, we produce communication and networking products.

Contact Us

China Add: 18-6, No. 40, Huacheng Park,Ningbo,Zhejiang,China.
Canada Add: 1769 St. Laurent Boulevard,Ottawa, ON K1G 5X7,Canada.

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  • How can we help you?
    Professional Service & Support
    is availablein three different ways.